Terms and Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern all services provided by BrimbleCorp Pty Ltd (“BrimbleCorp”, “we”, “us”, or “our”), including through its associated brands Brimble Media, Brimble Recruitment Group, and Brimble Certified. By using our services, you agree to these Terms.

2. Scope of Services

BrimbleCorp offers professional services including:

• Marketing strategy, content creation, social media, and lead generation

• Virtual assistant and remote talent recruitment

• Training for aspiring professionals, online virtual assistants, and business owners

• Sales system support and consulting

• Website hosting and digital infrastructure services

Service scopes are defined in signed proposals or service agreements.

3. Payment Terms

• Full payment is due in advance, unless otherwise agreed in writing.

• All pricing is in AUD and includes GST unless otherwise stated.

• Overdue accounts may result in service suspension, late fees, or termination.

• Refunds and credits are at the discretion of management, assessed on a case-by-case basis. We aim to achieve a fair and amicable outcome where reasonable, but do not guarantee refunds.

• No compensation is payable for change of mind, project delay caused by the client, or third-party disruption outside BrimbleCorp’s control.

4. Confidentiality

Each party agrees to maintain the confidentiality of proprietary or sensitive information disclosed during the engagement, unless required by law.

5. Intellectual Property & Data Ownership

• Clients retain ownership of all content, data, and creative assets developed through paid services on their behalf.

• BrimbleCorp retains ownership of all internal tools, multi-client databases, templates, and systems.

• Any plugin, license, or third-party tool supplied or managed by BrimbleCorp remains our property unless purchased outright by the client.

• API keys, software licenses, and plugin access may not be transferred to another provider unless agreed upon in writing and paid for in full.

6. Hosting & Technical Services

• Hosting is provided via third-party infrastructure. BrimbleCorp does not guarantee 100% uptime and accepts no liability for service interruptions, outages, or maintenance delays.

• Clients are responsible for maintaining backups unless expressly included in a support package.

7. Consulting & Advice Disclaimer

• All advice provided by BrimbleCorp is general in nature.

• We do not provide legal, financial, medical, or psychological advice.

• Clients are solely responsible for business decisions made based on our input, and BrimbleCorp accepts no liability for outcomes.

8. No Guarantee of Results

• BrimbleCorp makes no guarantees of specific outcomes, including sales, profit, leads, job placements, or business success.

• Results are dependent on client execution, market conditions, and third-party factors.

9. Marketing, Recruitment, Training, and Sales Terms

• Marketing services aim to increase exposure and engagement but do not guarantee lead volume, conversions, or ROI.

• Recruitment services are based on client criteria. BrimbleCorp is not responsible for candidate behaviour, performance, or legal compliance post-placement.

• Training through Brimble Certified is designed for skill development and education. It is not a guarantee of accreditation, job placement, or earnings.

• Sales support and automation advice is strategic in nature and does not ensure revenue growth.

10. Client Responsibilities

• Clients must provide timely access to required materials, platforms, and feedback.

• BrimbleCorp is not liable for delays or disruptions caused by incomplete or delayed client input.

• Clients are responsible for account security and access credentials related to their systems.

11. Third-Party Services & Integrations

• BrimbleCorp may use third-party software or platforms to provide services.

• We are not liable for disruptions, bugs, or issues caused by these third-party providers.

• Any costs related to third-party tools will be disclosed and are payable by the client unless otherwise stated.

12. Non-Solicitation

Clients agree not to directly hire or solicit BrimbleCorp’s staff, contractors, or virtual assistants involved in the service delivery during the engagement or for 12 months after termination without written consent. A breach may result in a fee equal to three months of equivalent full-time service.

13. Force Majeure

BrimbleCorp is not liable for any failure or delay due to circumstances beyond our control, including natural disasters, pandemics, war, government restrictions, internet outages, or third-party disruptions.

14. Limitation of Liability

To the fullest extent permitted by law, BrimbleCorp is not liable for any indirect, incidental, special, or consequential loss. Total liability is limited to the fees paid by the client in the 90 days prior to the claim.

15. Termination

Either party may terminate services with 14 days’ written notice. Completed work remains payable. BrimbleCorp may terminate immediately in cases of breach, misconduct, or non-payment.

16. Insolvency

If BrimbleCorp becomes insolvent, the Director will take all reasonable steps to transition clients to an associated business or trusted partner. Clients will be informed and offered options to continue or terminate services.

17. Director Succession

If the Director is deceased or incapacitated, a designated associate of BrimbleCorp will assume responsibility for service continuity. Clients will be informed and supported throughout the transition.

18. Dispute Resolution

Any dispute must first be addressed through good faith discussion. If unresolved, both parties agree to engage in mediation before pursuing legal action.

19. Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes will be handled within the courts of Queensland.

20. Amendments

BrimbleCorp may revise these Terms at any time. Updated versions will be posted on our website. Continued use of services constitutes acceptance of any revised Terms.

Contact

BrimbleCorp Pty Ltd
ABN: 34 637 082 323
Email: info@brimblemedia.com